profile

WIA Profile: Karen Campbell

How did you get into the business?

In August 1998 I was asked to help out my friends and come to work for them. They had just started a billing company specializing in the adult space. I started out doing customer service for their websites, all their accounting projects and slowly learning what to say in case someone called asking about the services they offered. Fourteen years later I am still selling adult processing. During this time span I have worked for only two companies. The first one I stayed 10 years acquiring a vast knowledge of the industry and developing business and personal relationships. I am now starting my fourth year at OrbitalPay Inc., a subsidiary of Global Electronic Technology, as assistant vice president of business development. I am honored to be a part of such an amazing group of individuals striving to provide the most outstanding services and products to all our customers.

I am dedicated to what I do and I believe in the integrity of who and what I represent which make the challenges less overwhelming.

What in your background prepared you for what you are doing now?

The only thing the somewhat prepared me is my background in accounting. I previously worked in public accounting as a full charge bookkeeper. I have a vast knowledge of how numbers work so it was easy for me to help with reporting, stats and rates. However, it did not give me the tools I would need. I was totally illequipped. I was shy and I had to learn to be outgoing. I was not a public speaker and I had to learn to speak in front of a large group so I could participate in the show seminars. I had never sent an email or been on the Internet, which in that day was not too uncommon I guess, so I had to learn that too. I had to learn to type (my first boss gave me a typing program to learn at home). I had to learn how to be a good traveler so I would be able to the shows. So all in all I have learned a lot over the years and now I find myself an industry veteran and I can say I remember when ....

What do you see as the challenges of working in the adult online business?

The adult online industry as a whole has not been challenging for me. I think there are certain challenges to be expected in the billing world as it relates to adult. There are multitudes of billing companies and it is extremely competitive. That in itself is a huge challenge which is not easily overcome. The biggest challenge for me has been to keep striving to be successful while maintaining my honesty, being humble and not losing sight of my goals and most importantly to not disappoint the people who believe in me and count on me to represent their company.

How do you overcome the challenges of working in the adult online business?

I am dedicated to what I do and I believe in the integrity of who and what I represent which make the challenges less overwhelming. I believe in working hard and doing my best which has carried me though many of the hurdles. The key is finding a solution that works for you.

Does your work life affect your personal life?

In some ways it does. Working in the online adult world doing sales I am virtually never off the clock. I get emails 24/7 thanks to my Blackberry, which is never more than two feet away from me. I am one of those people who if you contact me you will get an immediate response even when “on vacation.” I do my best to meet the needs of my customers and sometimes that takes precedence over my families’ needs. I do focus a lot on work and I don’t have a lot of free time especially during the work week. Don’t get me wrong I am not complaining it is what I signed up for and as a result I am rewarded on a daily basis in many ways.

I am honored to have been chosen to share my experience in the adult industry. I hope each and everyone has a joyful and prosperous new year.

Each month, industry news media organization XBIZ spotlights the career accomplishments and outstanding contributions of Women in Adult. WIA profiles offer an intimate look at the professional lives of the industry's most influential female executives.

Related:  

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

opinion

Breaking Down HB 805 and How it Affects the Adult Industry

North Carolina House Bill 805 was enacted July 29, after the state legislature overrode Governor Josh Stein’s veto. The provisions that relate to the adult industry, imposing requirements for age verification, consent and content removal, are scheduled to become effective Dec. 1. Platforms have until then to update their policies and systems to comply with the new regulations.

Corey D. Silverstein ·
opinion

Staying Compliant With Payment Standards Across Europe and Australia

So, you’ve got your eye on international growth. Smart move. No matter where adult-industry merchants operate, however, one requirement remains consistent: regulatory compliance. This isn’t just a legal checkbox — it’s a critical component of keeping payments flowing and business operations intact.

Jonathan Corona ·
opinion

How to Avoid Copyright Pitfalls When Using Music in Adult Content

When creating an adult video, bringing your vision to life often means assembling just the right ingredients — including the right music. However, adding music to adult content can raise complex legal and ethical issues.

Lawrence G. Walters ·
opinion

New Visa Rules Adult Merchants Need to Know

In December 2024, I shared an update on the upcoming rollout of Visa’s Acquirer Monitoring Program, also known as VAMP. The final version went into effect in June, and enforcement will begin in October. With just a month to go, now is the time to review what’s changing and how to stay compliant.

Cathy Beardsley ·
opinion

WIA Profile: Lainie Speiser

With her fiery red hair and a laugh that practically hugs you, Lainie Speiser is impossible to miss. Having repped some of adult’s biggest stars during her 30-plus years in the business, the veteran publicist is also a treasure trove of tales dating back to the days when print was king and social media not even a glimmer in the industry’s eye.

Women in Adult ·
opinion

Fighting Back Against AI-Fueled Fake Takedown Notices

The digital landscape is increasingly being shaped by artificial intelligence, and while AI offers immense potential, it’s also being weaponized. One disturbing trend that directly impacts adult businesses is AI-powered “DMCA takedown services” generating a flood of fraudulent Digital Millennium Copyright Act (DMCA) notices.

Corey D. Silverstein ·
opinion

Building Seamless Checkout Flows for High-Risk Merchants

For high-risk merchants such as adult businesses, crypto payments are no longer just a backup plan — they’re fast becoming a first choice. More and more businesses are embracing Bitcoin and other digital currencies for consumer transactions.

Jonathan Corona ·
opinion

What the New SCOTUS Ruling Means for AV Laws and Free Speech

On June 27, 2025, the United States Supreme Court handed down its landmark decision in Free Speech Coalition v. Paxton, upholding Texas’ age verification law in the face of a constitutional challenge and setting a new precedent that bolsters similar laws around the country.

Lawrence G. Walters ·
opinion

What You Need to Know Before Relocating Your Adult Business Abroad

Over the last several months, a noticeable trend has emerged: several of our U.S.-based merchants have decided to “pick up shop” and relocate to European countries. On the surface, this sounds idyllic. I imagine some of my favorite clients sipping coffee or wine at sidewalk cafés, embracing a slower pace of life.

Cathy Beardsley ·
profile

WIA Profile: Salima

When Salima first entered the adult space in her mid-20s, becoming a power player wasn’t even on her radar. She was simply looking to learn. Over the years, however, her instinct for strategy, trust in her teams and commitment to creator-first innovation led her from the trade show floor to the executive suite.

Women in Adult ·
Show More